I don't understand why sponsored staff cannot add/remove attorneys/agents associated with the firm customer number. You don't need to be an attorney/agent to have a customer number so why do you have to be one to remove/add them. I am a Director and the fact that I have to ask those underneath me to make the changes because I'm not a registered attorney/agent is insulting. The gentlemen I spoke with at the EBC said the reasoning was similar to why we support staff couldn't edit the ADS but that's different because it requires an attorney/agent or inventor signature which support staff is neither. Very different things. If you have a problem with support staff editing this page in general, then perhaps allow each customer number to elect a non-attorney administrator to make the appropriate customer number changes similar to the Financial Manager role options.