Miscellaneous

RE: Online training sessions and Webex downloads

When people sign up for training sessions,  they are only informed about the need to download Webex For Meetings just before the meeting starts, at the same time they get the meeting link.

Then, it takes multiple attempts to download the app, and the meeting has already started!

 

It would be great if at the time they register for an online training class,  if you could send them an email advising them of the need... more »

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Patent Center Beta Release

application details/Examiner name

We usually like to copy and paste the applicant info from Patent Center into our documents as to avoid typos. If you are signed in to PC you can't copy the examiner name. It does a pop up instead with their name (which is appreciated) but we should still be able to copy the text. However, we noticed if you are NOT signed in to PC the popup doesn't work but you can select the examiner name on public applications. Is there... more »

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Miscellaneous

VOIP Calls Through Computer as well as Phone Calls to PTO

Sometimes waiting on hold for the PTO is quite infuriating. Considering the large volume of calls placed daily, could the PTO implement a digital VOIP to enable calls through a caller's computer that has a microphone and speaker? This could allow for useful on screen features, s.a. a time to available agent, call position in queue, and other stats, which could be displayed quietly in the background while the caller... more »

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Miscellaneous

Automated Interview Request (AIR) - overseas telephone number

The form (https://www.uspto.gov/patent/uspto-automated-interview-request-air-form) includes a mandatory phone number field formatted to accept 10 numeric digits. I am located overseas and do not find that this format accommodates a phone number in a foreign country.
For one thing, there is no way to indicate that the first two or three digits are the country code. I believe this is usually indicated by preceding the... more »

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Patent Center Beta Release

PatentCenter should display DAS retrieval results

One of our listserv members requests: Patentcenter should display, in the priority tab, the results of the retrieval attempt from DAS. If the retrieval from DAS worked, it needs to say so, along with the date that it happened and whether or not that date satisfies the 4-and-16 date. If the retrieval from DAS failed, it needs to say so. This is Feature Request FR22 from the PatentCenter listserv Feature Request pate at... more »

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Patent Center Beta Release

Improvements

Would like to be able to call up a new application from the application screen without having to return to the home screen. Would like to be able to enter two e-mail addresses when filing an application. Would like fee payment history to include maintenance fees. Profiles that autopopulate forms would be nice. For example, if I file hundreds of applications for the same client, it would be nice to have a profile for that... more »

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Patent Center Beta Release

Ordering cert copies - Certified Copy Center/Patent Center

When ordering a certified copy of an unpublished document through Certified Copy Center, we must upload Proof of Entitlement. When ordering by use of dsd@uspto.gov, we are not required to provide Proof of Entitlement. Is there a way to streamline the Certified Copy Center method so we do not have to upload Proof of Entitlement for every order? We are logged into myuspto every time, either through a registered practitioner... more »

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Leveraging Text (DOCX)

Keep paragraph numbers in issued patents

When applications are filed and published pre-grant, they have paragraph numbers, and those paragraph numbers are also used during prosecution to make any amendments to the specification When the patent issues, those paragraph numbers disappear and are replaced with column/line numbers. Wouldn't it be easier for the PTO and the reviewing public to have a consistent specification appearance by simply staying with the... more »

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Patent Center Beta Release

Customer Number Selection Consistency Between Workbench Modules

By default, all customer numbers are chosen when going between modules in Workbench (i.e., Saved Submissions, Applications, and Correspondence). Instead, I suggest that once a customer number set (or single customer number) is selected in one module, that the same selection applies to the other two modules. For example, if I choose customer #12345 alone in the Applications module, then Saved Submissions and Correspondence... more »

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Miscellaneous

Facilitate Complete XML Data File Download for Customer Number

There needs to be a better way to get all XML data for all applications associated with a customer number. Currently outgoing correspondence xml data, customer number xml data, and app-specific xml data all have to be downloaded in order to get all relevant data for applications associated with a customer number. This data is used to auto-populate an on-the-fly docket program, whereby custom rules are applied to generate... more »

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Patent Center Beta Release

Continue button missing

One of our listserv members reports that the Continue button for accessing Payment Window Status and Fees page is unselectable unless checkbox next to Statement by Small or Micro Entity of Delay Due to COVID-19 Outbreak is checked (to continue without checking this box, you have to click within already-populated Application Number and Patent Number boxes)

This is Patentcenter trouble ticket CP18 in the PatentCenter Trouble... more »

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