Similar to current EFS receipt, we would like to see the Patent Center receipt options to save/email receipt AFTER payment of any associated fees, and would like to see confirmation of fees paid on the actual receipt Currently, you have to submit your documents, save/email receipt, then pay fees and save a separate receipt.
Allow sponsored support staff access to Corrected ADS feature
When downloading a file wrapper from Patent Center, the bookmarks are not descriptive. It would be very helpful to have the same descriptive bookmarks that are in the IFW when you download from PAIR.
When a fee is paid through Financial Manager from EFS, our docket number appears on our Deposit Account statement, making it easy to reconcile charges. But when a fee is paid through Financial Manager from PatentCenter, the docket number does not pass through to the Deposit Account statement. That makes no sense as Financial Manager is being used in either case. In any event, this needs to be fixed.
Patent Center often presents a "SEARCH LIMIT REACHED" pop-up notice (in a red box at the top right corner of the screen) in response to a search for an application. This seems like a glitch that needs to be fixed. Refreshing the browser sometimes helps, but not always.
The "Search for a patent application" field on the Patent Center home page should be revised to include attorney docket number as one of the options for searching. PAIR allows for searching by attorney docket number, and it is very common for a practitioner to search by attorney docket number. Thanks.
* An "application" is the thing that starts with filing a new application, has a serial number of the form xx/xxx,xxx, and persists for some years through multiple office actions,... more »
You get a filing receipt after filing that includes ONLY the payment not a listing of everything that is filed. The filing receipt should include both a listing of all filed documents as well as the fee paid to reduce the amount of printed paper needed.
Patent Center was working like a charm previously and allowed for the uploading of PDF documents that EFS-Web did not. The extra work required to make PDF documents image based when converting them from a word processing program is cumbersome and time consuming.
Please eliminate the embedded font issue... more »
Please look into the speed issue with Patent Center. For the past few weeks Patent Center has been performing much slower than Private PAIR (when PAIR is operating).
Users will be slow to accept and adopt Patent Center if users do not see improvement with speed and access.